Privacy Policy

Last Updated: 17/07/2026

1. Introduction

Blue Chauffeur respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect and use information when you visit rentadriver.ae, contact our team, request a quotation, arrange a driver trial, or use our monthly full-time driver service.

Blue Chauffeur provides its own hired drivers to operate vehicles provided by customers. We do not rent vehicles, provide cars with drivers, or arrange drivers through third-party driver companies.

2. Information We Collect

We may collect:

  • Your name
  • Phone or WhatsApp number
  • Email address
  • Service location
  • Preferred start date
  • Required working days and hours
  • Vehicle type
  • Personal, family, or business requirements
  • Information included in your enquiry
  • Payment and invoice details, where applicable
  • Basic website information such as device type, browser type, IP address, and pages visited

3. How We Use Your Information

We use your information to:

  • Respond to your enquiry
  • Prepare a quotation
  • Understand your monthly driver requirements
  • Arrange a driver introduction or trial
  • Select and assign one of our hired drivers
  • Confirm the agreed working schedule
  • Manage your monthly service
  • Provide customer and replacement support
  • Process payments and issue invoices
  • Improve our website and customer service
  • Meet applicable legal requirements

4. Information Shared With Our Drivers

Our drivers are hired by Blue Chauffeur and are part of our service operations.

We may provide the assigned driver with limited information needed to perform the service, including:

  • Your name and contact number
  • Service location
  • Agreed working schedule
  • Vehicle type
  • Relevant service instructions

Our drivers are expected to keep customer information private and use it only for carrying out their assigned responsibilities.

5. Access to Your Information

Your information may be accessed only by authorised Blue Chauffeur team members and the hired driver assigned to your service when reasonably required.

We do not sell, rent, or trade customers’ personal information.

We may disclose information to government or legal authorities where required by UAE law.

6. Cookies

Our website may use cookies to:

  • Keep the website working correctly
  • Remember visitor preferences
  • Understand how visitors use the website
  • Improve website performance and security

You can manage or disable cookies through your browser settings.

7. Marketing Messages

We may send you offers or promotional messages where you have agreed to receive them.

You may ask us to stop sending marketing messages at any time. Important service updates, schedule information, and payment notices may still be sent while your monthly service is active.

8. Protecting Your Information

We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure.

Access to customer information is limited to authorised Blue Chauffeur personnel and assigned drivers who need the information to perform their responsibilities.

9. Your Privacy Rights

Subject to applicable UAE law, you may ask us to:

  • Explain what personal information we hold about you
  • Correct inaccurate information
  • Delete eligible information
  • Restrict or stop certain uses of your information
  • Withdraw consent where processing depends on consent

The UAE Personal Data Protection Law provides rules for handling personal information and gives individuals rights relating to access, correction, deletion, and restriction of processing.

10. Information About Other People

When you provide information about a family member, employee, colleague, or another person, you confirm that you have permission to share that information with us.

11. Updates to This Policy

We may update this Privacy Policy when our services, website, or legal obligations change. The latest version will be displayed on this page.

12. Contact Us

For privacy questions or requests, contact:

Blue Chauffeur
Operated by: SSM Chauffeurs LLC

Website: rentadriver.ae
Email: ride@ssmchauffeurs.ae
Call or WhatsApp: +971 56 190 8059